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Below is a list of helplines and services that you may decide to use if you wish to use a specialised support service. If you wish to use one of these helplines or services, please visit their website or otherwise contact them for more information. 

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Anxiety UK:

Anxiety UK offers support for those dealing with anxiety.

No Panic:

No Panic offers advice, support, recovery programs and help for people living with phobias, OCD and other anxiety-based disorders. They offer both a general helpline and a Youth Helpline.



Cruse offers support to those grieving after a loss. They provide both a phone helpline and an online chat service.



BullyingUK offers support to those who are being bullied. They provide both a phone helpline and a webchat service.




Crimestoppers offers the ability to give information on crime anonymously.

Victim Support:

Victim Support provide confidential local, phone line and live chat services for anyone affected by crime, whether that be direct victims of crime or others, such as friends and family.



Scope’s helpline provides free, independent and impartial advice and support on issues that
matter to disabled people and their families. They offer both telephone and email helplines.

Domestic Abuse


Refuge can help you define what domestic abuse is, what your rights and options are and
how to support a survivor. They offer a phone helpline, a BSL helpline and an online chat service.

Men’s Advice Line:

Men’s Advice Line Advisors offers non-judgemental emotional support, practical advice and
information. They offer a phone helpline and an online chat service.


Mankind provides a confidential helpline for male victims of domestic abuse and domestic violence across the UK as well as their friends, family, neighbours, work colleagues and employers. They also provide an
information, support and signposting service. 

Trident Reach Domestic Abuse Support Birmingham:

Offers short term, confidential and safe accommodation for women and children escaping
domestic abuse.

National Stalking Helpline: 0808 802 0300

A confidential helpline that provides advice and support for victims of stalking.

Galop National LGBTQ+ Domestic Abuse Helpline:

Galop offers confidential services and helplines that provide support and advice for LGBTQ+ victims of domestic abuse.


Respect is a service aimed at perpetrators of domestic abuse and violence that allow their users to talk in confidence. They provide non-judgmental and honest advice.

Eating Disorders


Beat provide support for people who have or are worried they have an eating disorder, as well as others
who are affected, such as friends and family members. They have a helpline, a student helpline, and a youth helpline, as well as a webchat service.

Eating Disorders Association NI:

Provides support, information and understanding to people with eating disorders as well as
their families and friends. Can be contacted via a helpline or by email.

Eating Disorders Support:

An organisation providing help and support to anyone affected by an eating problem such as
anorexia nervosa, bulimia nervosa or binge eating disorder. It also provides help for those
who are caring for or supporting someone with an eating disorder.


National Debt Line:

National Debt Line offers advice and guidance on finding the right solution in paying debts.

Friends, Family & Home

Karma Nirvana:

Karma Nirvana offers support for any victim of honour-based abuse and forced marriage.

Missing People:

Missing People allow you to make a referral of a missing person, and/or receieve confidential support if you are missing a loved one.



Switchboard allows you to talk confidentially with LGBTQ+ volunteers. They offer a helpline, an email service and a webchat service.

Birmingham LGBT:

Provides support for LGBTQ+ people in Birmingham, through their helpline or through their email.

Mindline Trans+:

Mindline Trans+ is an emotional and mental health support helpline for anyone identifying as
transgender, non-binary, genderfluid. They also support family members, friends, colleagues
and carers.

Mental Health


Samaritans provide confidential, non-advisory and non-judgmental support through phone helpline and email services.


Mind’s Infoline provides information and signposting for those struggling with their mental health.


Papyrus are a charity aimed at the prevention of young suicide. They provide information and helplines for people who are/may be suicidal, and for people who are worried about someone else who is/may be suicidal.

Sexual Assault

Rape Crisis:

Rape Crisis provides confidential emotional support through helplines and webchat services for victims and survivors of sexual violence.


Safeline provide phone helplines, and email services for all survivors of sexual assault. Safeline also provides specialised text and live chat services for male victims of sexual assault.

Birmingham and Solihull Women’s Aid:

BSWA provides support for women who have experienced domestic violence and sexual abuse. They provide both a helpline and a webchat service.

Sexual Health


Umbrella offers a variety of services revolving around sexual health: STI tests, contraception, alcohol
and substance abuse support and an abuse survivors clinic. They also provide a helpline and an email service.

Substance Abuse

Alcoholics Anonymous:

Alcoholics Anonymous provides services offering supports for addicts, specifically for alcoholics. They offer helpline, webchat, and email services.


FRANK offers friendly, confidential advice, support and information about addiction and drug abuse. They offer helpline, text, email and webchat services.

Get Connected:

A free, confidential helpline for people aged 25 or under that specialises in ‘Dual Diagnosis’  – “where you suffer from a substance abuse problem and a mental illness at the same time”. Can refer to many other specialist services.

Under 18


Childline provide confidential support for people aged under 19, through phone, email and online chat services. Their website also contains a wealth of information on topics such as bullying, family problems and relationships. 

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